We hope you love your Jaes as much as we do! If you are unhappy with your purchase for any reason, please contact us by emailing hello@jaesshoes.com to start an exchange or return.
Returns / exchanges must be requested within 30 days of purchase.
Due to limited sizes, we are only able to offer limited exchanges at this time. Please email us to start the exchange process. If we are unable to exchange for a new size, or if you prefer to return, we'll start the return process right away.
Items must be in new, unworn condition.
If you received a defective item, please contact us immediately.
